FAQs
Yes. We offer convenient monthly invoicing option. You can view your bill online and pay online too using your credit card. Or we accept checks also.
For a month-to-month plan, look for your credit card to be charged monthly. For pay-as-you-go plans, you will also be billed monthly for your usage. Detailed billing information, including statements and payments, is available in your billing hub. Log in using the same login details as your do for your conferencing hub. You may speak to a billing representative at 866-983-0700.
Yes, you may pay for your transaction over the phone. If you are just setting up your account, a sales representative will assist you. Please call 866-983-0700 for more information.
Our website accepts the following credit cards: Visa, MasterCard and American Express.
To change your services after you purchase, contact customer service at 866-983-0700.
Yes, we do. You can coordinate international conference calls as easily as local conference calls using our GlobalMeet platform. Our international platform features:
- High quality, fast connections
- Choice of international toll-free numbers or local in-country access numbers
- Dedicated dial-in number and passcodes for all participants
- Our international conferencing provides superior audio quality from more than 70 local access points and international toll-free business hubs throughout the world.
- Do you offer operator-assisted conference calls?
Tailored to your meeting needs, Operator Assisted or Full-Time Operator Conferencing (FTO) services are available to ensure the success of your high profile calls by providing a professional and structured conferencing environment.
To ensure that larger, prestigious conference calls proceed without challenge, our conference operators will help you prepare and facilitate all aspects of your meeting, including:
- Participant greeting, attendance tracking, polling
- Lectures or webinar mode - host controls eliminate distractions and noise
- Additional security on your call
- Instant passcode entry for participants
- Capacity for thousands of attendees
- Recording initiated by operator
With FTO calls, a dedicated event manager coordinates all the details to ensure your meeting is successful. With FTO Calls, you get personalized service and highly choreographed management of your conference calls, including:
- Trained event specialists to plan and consult with your host or moderator
- Personalized service from planning to post call
- A professional announcer to kick off the call with scripted introductions and meeting notes
- Q&A, polling, private sub-conferencing
- The ability to coordinate online- meeting
- Contact our sales representatives at 866--983-0700 for more information.
Use pass code entry to ensure only invited participants are able to access your call.
Opt to use entry and exit tones to notify you when a participant joins or leaves your conference call. We suggest that you limit the distribution of your pass code, especially your host pass code, to prevent misuse of your account.
It is totally up to you if you wish to hold an audio or web conference. Web conferences are a great way to add a dynamic, visual element, such as a PowerPoint presentation, to an audio conference.
Audio meeting minutes represent the total number of minutes used during a conference call by all participants. Conferencing minutes are calculated by adding the total time of all participants - including the moderator - together. For example, a conference call with four people (moderator plus three participants) for 30 minutes is 120 audio meeting minutes.
Yes. You can digitally record your conference call using your telephone keypad. When the conference starts, the simply press *22 from the telephone keypad to start recording. When the conference is completed, you will receive an email with the dial-in information and passcode for the recorded conference. These details can also be passed to participants or perhaps those who missed the call. Additionally, recordings can be accessed from your conferencing hub. There is a $0.12 per minute fee for recordings (rates are per minute per line).
Absolutely not. Budget Conferencing offers reservationless audio and web conferencing. Host a conference whenever you need one.
Immediately! Once you select and purchase your plan, you will be ready to go. Your dial-in phone numbers and passcodes will be displayed on your order summary page. Additionally, they will be instantly emailed to you.
No, there is no time limit. Conference away!
Reservationless calls can host up to 300 participants. Conference calls in excess of 300 lines require advance scheduling and new dial-in details.
BudgetAudio is the legacy name assigned to Budget Conferencing's audio conferencing package. It's great for immediate conference calls as it features unlimited on-demand calling (no scheduling needed). You receive a dedicated dial-in number for meeting organizers and participants. Customer service and tech support is available 24/7
Providing a domestic or international toll-free number allows your participants to join your meetings and conferences hassle-free, incurring no costs or barriers. As the host, you can control attendance and the quality of the call better with a toll-free number.
Our international conferencing plan enables your participants to dial into international toll-free numbers placed throughout the world, minimizing the costs for the host. The account holder or host can also set up local access numbers and international toll numbers, where participants dial into a local number and only incur their regular long-distance charges. Contact a sales representative at 866-983-0700 if you have international calling needs or participants.
You will receive both a local and toll-free number. Providing a domestic or international toll-free number allows your participants to join your meetings and conferences hassle-free, incurring no costs or barriers. As the host, you can control attendance and the quality of the call better. Remember, you will also receive a host passcode and participant passcode. Remember to keep your host passcode to yourself.
Contact a sales representative if you have international calling needs or participants from outside your country.
Yes. You will receive your dial-in phone numbers. Look for an email confirmation with this information. You will receive both a toll free and a toll number to use for your conferences. You will also receive a host pass code and participant pass code. Remember to keep your host pass code to yourself.
Audio conferencing is also known as a conference call. It allows individuals at separate locations to be connected through a telephone.
Audio Conferencing is an inexpensive and simple solution for meeting needs. It is easy to set up and requires no technical knowledge or special equipment. All you need is a phone. Conferencing is a great way to bring your colleagues, investors, clients and friends together without the hassle and expense of traveling.
Audio conferencing is also known as a conference call. It allows individuals at separate locations to be connected through a telephone. Audio Conferencing is an inexpensive and simple solution for meeting needs. It is easy to set up and requires no technical knowledge or special equipment. All you need is a phone. Conferencing is a great way to bring your colleagues, investors, clients and friends together without the hassle and expense of traveling.
There is a one-time $1.95 moderator set-up fee with Budget Conferencing. The only additional fee which applies is when you go over your monthly allotment of audio meeting minutes (if on a subscription plan).
Great question. Audio meeting minutes mean your meeting is audio only. A telephone is key. Your audio meeting minutes are how long meeting attendees were on your line. With web meetings, you'll be connected to the web. You'll need your telephone and a computer for interactive meeting. Your web meeting minutes are calculated by how long meeting attendees on the web portion of the meeting. Web conferencing features such as polling are already included.
Budget Conferencing offers anytime, anywhere conference call solutions. You may choose from local or international, toll free or toll calls. Rates vary based on your selection. We'd be happy to explore your conferencing needs and determine the best plan for you.
With Budget Conferencing, you can select from pay-as-you-go and monthly plans. With pay-as-you go, there is no limit to the number of minutes. With monthly plans, you will essentially purchase a pre-determined number of minutes for the month. You can go over the monthly minutes and simply pay for them. Contact our sales representatives at 866-983-0700 to determine which plan is best for you. Be sure to mention if you will be hosting international calls or wish to experience web conferencing.
Account set-up is quick... just a few minutes and you are ready to host your first conference call.
At Budget Conferencing, we take pride in our unparalleled customer service. Our goal is to ensure the success of your audio and web conferencing at all times. We offer a service guarantee to all customers. Our service guarantee, along with our high-quality conferencing equipment and dedicated support personnel, offer all clients peace of mind knowing we stand by our services 100%.
Absolutely. You can always reach the Budget Conferencing team by phone, fax or email. Contact us for assistance or questions regarding your audio and/or web conferencing services. From call recording to setting a greeting to you-name-it, we are here to help.
Contact Budget Conferencing by phone, fax or email.
Toll Free (24/7 Support): 866-983-0700
Fax: (866) 765-2302
Customer Service: csr@budgetconferencing.com
Billing: billings@budgetconferencing.com
Budget Conferencing is a leading provider of audio and web conferencing services. We provide high quality conferencing services to thousands of customers including Fortune 500 companies; federal, state and municipal governments; educational institutions; national non-profit organizations; and publicly traded and private corporations.
We are relentlessly committed to exceeding customer expectations. Our team of dedicated professionals is always there to ensure you receive the highest levels of service and support.